At NartCart, we understand that you may occasionally need to cancel an order. This policy explains when an order can be canceled and how cancellations are handled.
Order Cancellation
Customers may request to cancel an order before it has been processed or shipped.
To request a cancellation, please contact us as soon as possible at nartcommercellc@gmail.com and include your order number and the email address used to place the order.
Once an order has been processed or shipped, we may not be able to cancel it. In such cases, the customer may need to follow the applicable Return & Refund Policy after receiving the order.
Cancellation by NartCart
NartCart reserves the right to cancel an order when reasonably necessary, including in cases involving:
- Product availability issues
- Incorrect pricing or product information
- Suspected fraudulent or unauthorized activity
- Payment or transaction issues
- Incorrect or incomplete order information
- Circumstances that prevent us from fulfilling the order
If NartCart cancels an order after payment has been received, an applicable refund will be issued to the original payment method.
Refunds for Canceled Orders
If a cancellation is approved before the order has been processed or shipped, any applicable refund will be issued to the original payment method.
Refund processing times may vary depending on the payment provider or financial institution.
Contact Us
If you have any questions regarding order cancellations, please contact:
Nart Commerce LLC
1209 MOUNTAIN RD PL NE STE R
ALBUQUERQUE, NM 87110
USA
Email: nartcommercellc@gmail.com
Website: NartCart.shop